This privacy policy explains how BristolRide collects, uses, and protects your personal information when you use our website or services.
Data We Collect
When you submit a booking enquiry, we collect the information you provide: pickup location, destination, travel date, number of passengers, and contact details (name, email, phone number). We do not collect payment card details.
Driver and Partner Applications
If you apply to drive or partner with us, we collect the details you enter on the application form: your name, company or trading name, email address, phone and WhatsApp numbers, and base town. If your application is approved, you add your licences, insurance, vehicle and driver documents in your partner portal. We use this information only to assess your application, check that you are licensed and insured, and arrange the jobs we send you. We do not sell it or share it with third parties.
Location Data
If you click "Use my location" on the booking form, your browser will ask for permission to share your device location. This is entirely optional. If granted, your coordinates are passed to Google Maps to retrieve a street address, which is then filled into the form field. Your location is never stored on our servers and is not used for any purpose beyond filling that form field.
How We Use Your Data
Your data is used solely to arrange and confirm your transfer. We do not sell or share your data with third parties except where necessary to fulfil your booking.
Cookies
We use only essential cookies required for the website to function correctly. No tracking or advertising cookies are used.
Contact
For privacy queries, contact us at booking@bristolride.com.